Sunday, October 30, 2011

My Dysfunctional Relationship

I have something important to say.

This past week, after much thought, I ended an abusive relationship. After nearly 30 years, the lies, the cheating ,the blackmail, the disrespect have grown to be too much. So I've broken it off at last and found another.

Yes -- I'm .... no longer an AT&T subscriber.

Once a stodgy regulated monopoly, American Telephone and Telegraph was broken up, deregulated, and reformed into the very paradigm of the modern American corporation. That is to say, it delivers the absolute minimum value for the absolute maximum price. As time goes on, you pay more and more for less and less.

AT&T makes sloppy billing errors -- always in its own favor. It sells services that do not meet expectations. It herds you into online billing and then makes the task difficult, confusing, and buggy. I have vivid memories of Rhumba cursing like a sailor while she tried to pay our bill.

AT&T is big and stupid and greedy. And it lets the government listen to all your phone calls. It didn't even ask for a legal justification; it just caved right in.

But we had to stay with AT&T for the DSL, about the only affordable broadband in America. Without AT&T local phone service, we can't get DSL.

Oh, there is choice: broadband through Comcast, our cable provider. But Comcast products are just as expensive and bundled with services we don't want; and Comcast is just as bad a company as AT&T in every way.

We call this a duopoly: "free choice" between two equally bad companies that don't really compete with each other.

For you overseas visitors, I should point out that here in the states we now pay much more than you for broadband and phone service, and get a lot less. That's the power of a duopoly with bought-and-paid-for friends in high places.

And then somebody had to go and screw up: real competition is happening.

My local independent Internet service provider hooked up with an upstart regional provider called Sonic, and they are offering ultra-fast broadband and unlimited real telephone service for $45 a month. Cheaper than AT&T; better than AT&T; and most of all, NOT AT&T.

We switched this week without a single hitch. The service is just as advertised. Life is good; AT&T's not in it.

In other news, I opened an account at a local credit union and will move most of our money there from Big Bank Incorporated, where it is now. The credit union offers more convenience, more services, and a free national ATM network. And it will loan our money to our community in responsible ways.

Rhumba and I also seek alternatives to cable TV so we can cut Comcast out of our lives as well.

Do you see a pattern here? The class of extreme wealth controls telecom companies, cable companies and banks which people believe that they can't live without

Only they can. And if they can, they should.

4 comments:

LK said...

Good for you Boomer!
CC and I haven't cut the know with AT&T yet but we've been cable-free for many years now. Our house here in Suburbiaville had a good-sized antenna on the roof when we moved in. When broadcast tv went digital, we bought a converter box and continued watching tv for free. We're changing antennas soon and I've been assured I will get even more channels than I was getting. I'll even get high definition tv. The phrase which you refrained from using was: Stickin' it to the man! Always a worthwhile thing to do.

Boomer said...

"Sticking it to the man?" Never thought of it that way; I'm too much an old duffer, I guess. Probably didn't watch enough blaxploitation flicks back in the day, either.

But sometimes you have to ask: is The Man even necessary? And increasing these days, for people who have a few resources and a little time, the answer is "no."

Thanks for your advice on the TV situation; we're still thinking about it.

Forrest Seale said...

I keep promising myself that I'm gonna check out magic jack. Never get around it it. It's pretty bad I've gotten so lazy I don't even look for ways to save some dough. Maybe I need more stimulation in my life.

I know! I'll turn on the TV. That ought to do it.

Boomer said...

Forrest, would never have bothered except for ideology -- aka, I hate AT&T.