At about the middle of last week the top of my left foot began to feel a bit sore. I toughed it out for a while, even convinced myself that the foot was improving. But by Sunday it had swollen so much that it was difficult -- and painful -- to shove into my shoe. And the sore spot on top had widened into a painful red splotch the size of a beer coaster.
There was nothing for it but to see a doctor. Ew.
For me, going to the doctor is a rare event. Partly because I have good health, partly because I don't like seeing the doctor, and partly because it's almost impossible to get and keep a regular doctor in this town.
Every time I get a regular doctor at the Amazonian Medical Foundation ("We'll take care of YOU!"), she immediately changes offices, goes on extended maternity leave, or follows her bliss to a family farm in southern Alaska.
It's not just me; scoring a regular MD in Santa Cruz is hard for anyone. The old guys are retiring or not taking new patients. The new guys -- well, medicine doesn't pay well here, and the cost of living is high. A lot of them move on after a few years. Or don't come here at all. We don't have enough doctors for the population.
So when it gets sick, a pretty darned large chunk of Santa Cruz goes to a drop-in emergency clinic and takes its chances with the Doctor of the Day. You have several choices: Amazonian Medical has two clinics, and there's Doc-in-the-Box, and even the drop-in/emergency clinic at Dominatrix Hospital.
Sure, quality of care is a crap-shoot at these places, but the price isn't the highest, and somebody will usually see you within, oh, several hours.
So I called in sick(ish) on Monday morning and went over to the nearest Amazonian clinic. They didn't open until nine, so we the afflicted all waited in the parking lot for the doors to open.
Quite a crowd accumulated by the time the lights went on: a bewhiskered old hippie with a broken leg ("I was climbing a tree"), a Latino kid with a big rip down his cheek and the skin hanging loose ("Bike accident", his mom said tersely), and an assortment of unhappy-looking people, all women.
I let the old hippie go through the door first, and since I'd gotten there second I went in second. Chivalry be damned. I wasn't spending all day there. So I walked through the door and into an exam room in five minutes. Sure, I waited 45 minutes after that to actually see the doctor. I'll bet the hippie needed a lot of work. But as these things go, I got off easy.
The medical assistant came in after a few minutes and asked me what my problem was.
"Why don't I just show you?" I asked her. I took off my shoe and sock and presented my swollen foot and its big red blotch.
"Ew!" she said , wrinkling her nose. As a good a diagnosis as any, I suspect, and she scribbled away in her book . "Is your ankle always that swollen?" she asked.
"No, this is new." Frankly, you could barely
find my ankle. She took my blood pressure, then my pulse and temperature and blood oxygen.
Then she left me alone sitting on the examination table for 40 minutes with one bare foot. There was nothing to do in there but read a year-old copy of Vogue. So I did, cover to cover: hundreds of pages of anorexic models, dresses like Halloween costumes, articles on dieting and bone density, photo spreads of fashion mavens with gargoyle faces. To coin a phrase: Ew!
I also had time to ponder all the things that might happen: they might decide my foot needed draining and pierce it with a great big needle. I hate needles. There might be surgery. Complications. Amputation. Medical incompetence. I have an active imagination...and that's why I hate seeing the doctor.
Finally, the doctor arrived. At the Amazonian drop-in clinics, the doctors are often young and inexperienced (and female) or older and mediocre (and male). But this one was pretty decent. And it wasn't like the problem was subtle.
"You have cellutis," she told me after looking at my foot. From a distance. She didn't say "Ew," but I could see it in a thought balloon above her head.
"Which means?"
"You have a skin inflection. Something irritated your skin; maybe you tied your shoe too tight and the skin rubbed against the shoe while you were walking." And she talked about reduced blood circulation and other things, and assured me that this wasn't happening just because I was getting old and feeble. And that the infection hadn't resolved into a pocket of pus yet, so there was no use lancing it. I was getting off with antibiotics. I began to feel better.
For a bit. "Now, you may have heard some scary things in the news about something called MRSA..." she began.
Oh God. "You mean the staph infection that antibiotics can't treat?"
"Yes, most skin infections are staph, staph is everywhere. I don't know that you have MSRA, but it's out there, and the penicillins can't handle it. But we've kept our ear to the ground, and we've learned that the sulfa drugs can still work. " And she wrote me a prescription for an old-school non-penicillin antibiotic. And reassured me that it was just a skin infection, MRSA or not, and not the systemic kind of infection that sends people to the hospital or, perhaps, to the morgue.
And that was it. "It'll either work, or it won't," she told me. "You'll know if you're getting better, and you'll know if you're getting worse. If you get worse, come back in."
Pretty stark, but clear. I left, got the pills, took them.
And I'm getting better. The situation's pretty straight-forward: I can find my ankle again; the red spot is nearly gone. And I still have five days on the prescription.
Of course I have no idea what this is going to cost me. I'm sure Amazonian will tell me in the due course of time
I have to admit that I was served pretty well. But this was a simple case, street medicine. They could see what was wrong, they'd seen it before, and they knew what to do. Simple. Somehow I think, for all the wonders of medicine we hear about and read about, this kind of simple medicine is really the only type that we do well. And it's important; people commonly used to die of infections or in epidemics in the prime of life, or have a diseased limb amputated so the infection wouldn't spread, or die of bad water or bad food. The flu took my grandfather when my mother was five.
Those things we've taken care of. And I would argue, those simple things have been the cause of most of our increase in life expectancy. The complicated, state-of-the-art medical procedures -- not so much. Because not everybody gets them, or they turn out to be not such a good idea after all. Like heart bypass operations, where it finally turned out that the bypass arteries tended to brick up within a few years. Or bad drugs that were fast-tracked through approval, like that popular weight loss cure that had to be pulled from the market because it killed people. A lot of people.
I remember spending a lot of time in the hospital last year with my dying mom while the doctors fussed and proposed and tried all sorts of things that didn't work while burning hundreds of thousands of dollar. And I thought to myself, these guys don't really know what they're doing. They're just playing around with their expensive toys and seeing what happens. And there's no one person in charge of my mom's care, no one who'll take responsibility for it.
Because my mom didn't have a regular doctor either, not one who was willing or able to advocate for her. When push comes to shove, there's a lot of that going around. Everywhere. And sick people can't defend themselves against the system very well. It has its way with them, more often than not, and they just end up sicker. And poorer, and maybe even bankrupt.
And so medicine will continue to be moderately useless above the sore foot and injury and infectious disease level (and make an exception for orthopedics and obstetrics and basic yank-the-gall-bladder surgery) until we have a revolution: a revolution not in medicine or technology, but in patient care.
Until the patient is treated as an individual with individual care and individual attention to his needs. In other words, when doctors go back to being healers instead of technicians and corporate employees. And when money comes second, not first, again.
As an aside, my wife just went to Amazonian and was charged $243 each for two consultations (the second was ten minutes, and the MD just read the test results back her). Because Amazonian knows the insurance companies will pay it. And her doctor was, yes, a young female MD who was visibly pregnant, planning to go on leave, and so not available to be her regular MD.
And the beat goes on.
Ew!